A new lead waits too long
The team is busy with customers, calls and internal tasks while buying intent keeps cooling down.
A Beatfy solution Respond faster.
WhatsApp and Instagram for businesses
Respond faster.
Lose fewer opportunities.
BeatChat answers new contacts, follows up with people who stop replying and keeps the next step organized across WhatsApp and Instagram, with your team always in control.
Set up and test before going live. Channels are connected only after activation.
BeatChat
Customer journey
Hi, I would like to know which times are available this week.
New contact · WhatsAppIntent
Meeting
Status
Qualified
Next step
Check calendar
Test before activation
WhatsApp and Instagram integration
Your team can take over at any time
The clock starts with the first hello
A waiting lead keeps looking.
Another business may answer first.
BeatChat keeps the opportunity moving while your team supports customers, checks information and switches between systems.
The conversation stops without a next step
A question is answered, but no follow-up is scheduled and the opportunity disappears inside the inbox.
Context is scattered
Messages, scheduling details and team notes live in different places, making every handoff slower.
One operation, not another screen
Every conversation becomes a visible next step.
Channels, assistant and team work from the same context. Technology stays in the background while the opportunity remains clear.
Where the lead arrives
WhatsApp→
Instagram→
BeatChat
service engine
01Understands intent
02Keeps context
03Moves the opportunity
What your team receives
Clear next step
Complete history
Recorded outcome
Connected context
Meet the lead where the conversation already happens.
Availability depends on the selected plan and the systems used by your operation.
01WhatsAppConnected workflow
02InstagramConnected workflow
03Google CalendarConnected workflow
04GestãoDSConnected workflow
05KommoConnected workflow
Frequently asked questions
Clear answers before you start.
Can my team take over a conversation?
Yes. Your team can follow the history, take over conversations and update the information used by the assistant.
Does BeatChat confirm any appointment automatically?
No. An appointment is confirmed only when real availability comes from a connected calendar. Otherwise, BeatChat records the preference and sends the request to your team.
What happens when a lead stops replying?
The opportunity remains organized and can enter a configured follow-up sequence, keeping its history and next step visible.
Can I connect Instagram too?
Yes. Instagram is available on compatible plans and can be part of the same customer-service and follow-up operation.
Does AI replace my team?
No. BeatChat handles repeatable steps and keeps context organized. Your team remains responsible for exceptions, sensitive conversations and final decisions.